Friday, February 25, 2011

Galley dash

     No this isn't a game. It could just be me or maybe it is a game to the traveling public. When I was in training for my first airline, we were told to never wake a sleeping passenger for a beverage unless other wise requested. I have always gone with that. If anyone has the appearance of sleeping I never wake them to offer a beverage. I will just skip right over them and go to the next passenger, row etc. I seriously don't mind getting you something to drink once you wake up, just ask. Or if the seat belt sign in on and the flight attendants are not in the middle of eating in the galley (oh did I just say that) you are more then welcome to come to the galley and ask for a beverage. Just don't hang out back there (we really hate that). Here is what I really cant stand and this is where the "galley dash" comes to mind. A call bell goes off in the cabin, I go to the row to assist. Passenger asks for a Diet-whatever. I go to the galley and get it. I come back and the person next to him/her says "oh Ill have a Diet-whatever too". Here is what I am thinking, WTF why did you ask me when your seatmate asked for a drink? So I don't have to keep going back and forth thru the cabin, like my mother used to tell me "money see money do". I come back with your drink, then the person behind you wants something too. Hello people SPEAK UP. I would rather write down a whole list of stuff, come out with a trey of drinks and hand them to you than make several galley trips. Oh corse I will smile and say your welcome (even when you dont say thank you, i remember my manners). But as soon as I get back to the galley Ill be saying WTF WTF and WTF!!

     While on the subject of beverages I will never forget on a flight back from Las Vegas with my mother. The flight attendant made a general announcement that they were starting the services in coach. Then out of nowhere said ''Our drinks come with ICE, our coffee comes BLACK, you MUST ask BEFORE we make your drink if you wish to have cream/sugar with your coffee and no ice with your drink." Stop right there! I completely understand her frustrations but to say something like that over the PA on a Airbus A-321 where EVERYONE can hear you is just rude. When someone asks for coffee my natural response is "cream/sugar". However some flight attendants don't ask, they just bring you black coffee. The person I am working with this week is like that and then he gets all pissy when someone reaches for the cream and sugar off the cart (different subject for another blog posting). If he had just asked if the passenger would like cream and sugar with the coffee then no one would be reaching on to the cart and he wouldn't be pissed. Same with the "ice". Please I beg the traveling public to say "no ice" BEFORE I make your drink. I cant read minds (even though I try).

1 comment:

  1. >our coffee comes BLACK<

    Which is different than Vegas casinos. There if you ask for coffee (which is uniformly crappy) while playing, it comes with cream and sugar.

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